HR support for small businesses · Liverpool & the North West
Contracts, policies, staff handbooks and straightforward HR advice from a CIPD-qualified HR professional, written in plain English and at a fixed price. You do the graft, I’ll do the paperwork.
Some changes are already in force and more are coming through 2027. Here are the ones most likely to affect a small business.
IN FORCE · OCTOBER 2026
Employers must take all reasonable steps to prevent it, including harassment by customers and other third parties.
IN FORCE · OCTOBER 2026
Employment tribunal time limits have doubled from three months to six.
COMING · JANUARY 2027
The qualifying period drops from two years, and the compensation cap is lifted.
COMING · JANUARY 2027
More obligations for employers around written tip allocation policies.
COMING · DATE TO BE CONFIRMED
New rights to guaranteed hours, reasonable notice of shifts and pay for shifts cancelled at short notice. No start date yet, so there’s time to get your contracts ready.
COMING · APRIL & OCTOBER 2027
Statutory bereavement leave, including pregnancy loss, then a day-one right to request flexible working.
Dates follow the government’s published implementation timeline and may change.
Fixed prices, agreed before any work starts. Documents come as editable Word files that you keep.
Start here
£250
from £450
from £100
£50
£40
1
Tell me about your team and which documents you need. No obligation.
2
You know exactly what you’re getting and what it costs before anything starts.
3
Documents you can understand and use, with a short guide to putting them in place.
Built for teams of 2–20, including:
Cafés & restaurants
Salons
Trades
Shops
Small charities
Startups
I’ve spent around seven years working in HR and people operations in the UK and Australia, across charities, membership bodies and the private sector. I’m an Associate Member of the CIPD (Level 5).
Bigger organisations have HR teams to keep them on the right side of the law. I want small businesses to have the same peace of mind without paying for more than they need.
I write contracts, policies and handbooks, and answer everyday HR questions. I don’t take on legal disputes or tribunal claims. For those, I’ll point you to Acas or an employment lawyer.
Get your house in order before the January changes. I’ll reply within two working days.
Email: goodcrafthr@gmail.com
LinkedIn: Rhys McLean